Refund Policy

Customers who have purchased any insurance products through this website may apply for a refund or cancellation of the insurance product purchased, subject to the terms and condition as listed in this policy.

Travel Insurance Cancellation

The premium for this insurance product cannot be refunded and/or cancelled. All request for the refund of premium of cancellation of this insurance product will not be entertained.

Motor Insurance Cancellation

The refund of premium for motor insurance is subject to the terms and conditions of the insurance products offered by the Insurers. All refund and cancellation requests must be written and sent to Qompanion and will thereafter be forwarded to the Insurer. The Insurer will process the request for cancellation and will be the party responsible for the refund.